Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time, Exempt

JOB SUMMARY:

The AFA Affinity Relationships Manager is responsible for identifying, establishing, developing and driving successful, productive relationships and revenue growth with our affinity relationship partners, including corporate members, agents, brokers, and other sources of business. Duties and responsibilities include but are not limited to: Identifying and researching new types of affinity partnerships. Also bringing aboard new AFA affinity relationships and more importantly maintaining existing relationships

Tracking affinity partner financial performance and pro-actively adjusting strategies and tactics to leverage opportunities, revenue generation and the alignment of the AFA brand. Execute activities and projects relative to business development, campaign management and brand building for AFA and its membership.

ESSENTIAL FUNCTIONS:
Maintaining Overall Partner Relations (approximately 50% of effort)

  • Experience contributing on a high performing fine association marketing/sales team in a high growth, fast paced environment.
  • You are an outstanding collaborator Incredible empathy and understanding of the needs of our customers, both insureds, affinity partners and agents alike.
  • You will be an excellent, pro-active advocate for AFA and its more than 100,000 members and are passionate about their brand experience
  • Exceptional oral and written communication skills. Your communication style is flexible to the situation. You communicate clearly and with a purpose.
  • A love of process and optimization.
  • You are excited about the opportunity to experiment with strengthening the AFA Affinity programs and telling their stories across multiple channels.
  • You are calm under pressure and thrive when working independently.
  • You have excellent organizational skills, integrity, and great follow-through on tasks.
  • You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization.
  • A spirit of adventure and entrepreneurship to build this new role within our growing organization
  • You have a strong sense of accountability, fun and adventure.
  • A natural curiosity. You love learning how things work and you are always looking for innovative improvements.

Administrative Support and Database Administration (approximately 40% of effort)

  • Maintain development files for key stakeholders
  • Set parameters and run weekly, monthly, annual, and on-demand reports. 
  • Enter development transactions and maintain up-to-date contact information.
  • Ensure development data integrity and accuracy of reports.
  • Providing support for developing marketing content as needed


Other Duties as assigned (approximately 10% of effort)

  • Other tasks as assigned

WORKING CONDITIONS:

  • Works out of Air & Space Forces Association’s headquarters in Arlington, VA.
  • Office hours are 8:30 a.m. to 5:00 p.m. Monday to Friday, subject to modification based on the needs of each program or site.
  • Operates in a professional office environment with travel to local offices, community partners, and events.

Physical Demands:

  • The position requires sedentary work (sitting most of the time with no adverse environmental exposure) and occasional exertion of up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The position also includes the following physical requirements:
  • Movement. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • The employee in this position needs to be able to operate a computer and other office productivity machinery such as a copy machine and printer.
  • The employee is required to communicate and hold verbal conversations with others by means of the spoken word. Employee must be able to exchange accurate information in these situations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.


REQUIRED JOB QUALIFICATIONS
Education and Experience Required:

  • Bachelor’s degree in business, communications, marketing or related field or equivalent work experience.

Knowledge, Skills, and Abilities Required:

  • Minimum 3 – 5 years of successful relationship/account management/sales experience in the membership organizations.
  • Demonstrated Affinity Partnership Management expertise
  • Salesforce or other CRM administration experience or ability to build competency quickly.
  • Ability to manage data entry efficiently and accurately.
  • Ability to effectively utilize interpersonal skills and reliable information when working with internal customers, team members, and external stakeholders to accomplish project goals.
  • Strong customer service orientation and skills.
  • Strong organizational skills and ability to consistently attend to details and meet deadlines.
  • Excellent verbal and written communication skills and interpersonal skills.
  • Ability to consistently handle telephone and email requests in a courteous and efficient manner.
  • Ability and commitment to act with integrity, professionalism, and confidentiality.
  • Technical support, analytical, and problem-solving skills, or ability to develop them.
  • Ability to deploy sound judgment, manage multiple priorities, and willing to exert influence as appropriate.
  • Ability to select and use effective approaches to choose a course of action and develop appropriate solutions.

The Air & Space Forces Association is an equal opportunity employer committed to diversity, inclusion, and honoring the contributions of our country’s veterans.

Instructions for Applicants:

To apply, complete the application below and send it, along with a cover letter, resume, and salary requirements, to recruiter@afa.org. Incomplete and/or unofficial applications cannot be considered.